Frequently Asked Questions

We work with the international Acceptable Quality Limit (AQL) standard (see 'Our Standard'). If you are thinking about an inspection in the near future, you should contact us to get your individualized inspection according to your needs.

Some common defects, that our inspectors reveal regularly, are for example: Electronically function defects (e.g. incorrect wiring, incompatible battery, LED malfunction) Appearance failures (e.g. different color shades, Measurement failures, uneven stitching)

If the factory can afford the right amount of finished products before the beginning of inspection, the inspector will start to inspect. However, if the correct quantity is not finished up to the inspection date the inspector cancels the inspection and reports it in the unfinished report.

To provide our clients an excellent service we ensure that all of our inspectors and employees stay away from any kind of corruption. In general Bribery is often associated with Asian countries. We work to eliminate these distortions of competition. All our inspectors are experienced and we work with them for several years. Additionally, all inspectors have to sign an anti-bribery contract after every inspection, to prove that they have worked responsibly and ethically.

Yes, we can perform inspections of several models at once. Every model will be listed separately in the report then. When using our online booking service you can insert and save several products. This enables you to save time during next orders.

You need an Account at TIC website. Just login and change the current status of your order in the tab ‘My Bookings’.

We provide a Quick Report within the same day of inspection. The detailed report is sent to you within the next 24 hours then.

We work in man-days as a work unit for inspections. From the buyer's point of view, the "Manday" is a system that enables direct and quick calculation of the QC costs.

• "Man": Both women and men work as inspectors. Qualified personnel are crucial for reliable quality control. Inspectors spend their time checking the quality and conformity of the products in the factories (according to AQL - norm) to protect the interests of the importers.
• "days": A meaningful inspection takes eight hours. Inspectors should only conduct one QC per day to ensure reliable results.